Effective Date: January 1, 2026
These Terms of Service ("Terms") govern your use of the RiskWeave PMO platform and related services provided by RiskWeave PMO ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.
Service Description
RiskWeave PMO provides an AI-powered portfolio risk intelligence platform designed for PMOs and enterprise portfolio leaders. Our services include risk assessment, process analysis, training modules, advisory services, and resource optimization tools delivered through a Software-as-a-Service (SaaS) model. Results may vary and are not guaranteed.
Account Registration and Access
To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Subscription Plans and Billing
Our services are offered through tiered subscription plans with varying seat allocations and feature access. Additional training modules and consulting services may be purchased separately using credits. All fees are non-refundable unless otherwise specified in your subscription agreement.
Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:
- Use our services for any illegal or unauthorized purpose
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to our systems
- Upload malicious code or harmful content
- Violate any applicable laws or regulations
- Share your account credentials with unauthorized users
Data Ownership and License
You retain ownership of all data you upload to our platform. By using our services, you grant us a limited license to process, analyze, and use your data solely to provide our services. We do not claim ownership of your portfolio or project data.
Intellectual Property Rights
Our platform, including all software, algorithms, content, and materials, is protected by intellectual property laws. We retain all rights, title, and interest in our proprietary technology and services. You may not copy, modify, or distribute our intellectual property without written permission.
Service Availability and Modifications
We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice. We may also update these Terms from time to time.
Training and Advisory Services
Our training modules and advisory services are provided for informational and educational purposes. While we strive for accuracy, these services do not constitute professional advice and should not be relied upon as the sole basis for business decisions. Outcomes from training and advisory services may vary and are not guaranteed.
Third-Party Integrations
Our platform may integrate with third-party tools and services. We are not responsible for the availability, functionality, or terms of use of these third-party services. Your use of integrated services is subject to their respective terms and conditions.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for our services in the twelve months preceding the claim.
Disclaimers
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Our risk assessments and recommendations are analytical tools only, not financial advice, and should not be treated as such. Results and effectiveness may vary significantly.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Termination
Either party may terminate your account at any time with or without cause. Upon termination, your access to our services will cease, and we may delete your data in accordance with our data retention policies. Provisions that should survive termination will remain in effect.
Governing Law and Dispute Resolution
These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Wellington, New Zealand, except where prohibited by law.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@riskweave.com
Phone: +64 27 493 8270
Address: 12 Fancourt Street, Karori, Wellington 6012, New Zealand